Here are some little Customer Service bits not worth a blog post of their own: Agents: hopefully you've already read and implemented my ideas for agents. Cases: if your top topic isn't a case...
Tag: sample data
This is a list of a few bits to incorporate into your Sales demo that aren't big enough to justify a post of their own. Sequences, playbooks, and Easter eggs about the salespeople in the organization...
Test User. Demo123. John Doe. Do you work with anybody with those names? I never have. Yet they're users in 99.5% of all demo environments. If we're living our life adhering to Commandment 6, we need...